Nondiscrimination Policy

Discrimination is Against the Law

Washington County Hospital and Clinics complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Washington County Hospital and Clinics does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

At Washington County Hospital and Clinics, we provide:

  • Free aids and services to people with disabilities to communicate effectively with us, such as written information in other formats (large print, audio, accessible electronic formats, other formats, etc).
  • Free language services to people whose primary language is not English, such as:


    • Qualified interpreters

    • Information written in other languages



If you need these services, contact Betsy Peiffer. If you believe that Washington County Hospital and Clinics has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Betsy Peiffer
Compliance Officer
400 East Polk, PO Box 909 Washington, Iowa 52353
Office: 318-863-3985, TTY: (800) 735-2942, Fax: 319 653-4271
bepeiffer@wchc.org.

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Betsy Peiffer is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available here , or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
Office: 1-800-368-1019 TDD:800-537-7697

Complaint forms are available here.

Arabic Nondiscrimination Statement
Bosnian Nondiscrimination Statement
Burmese Nondiscrimination Statement
Chinese Nondiscrimination Statement
French Nondiscrimination Statement
German Nondiscrimination Statement
Hindi Nondiscrimination Statement
Japanese Nondiscrimination Statement
Korean Nondiscrimination Statement
Loatian Nondiscrimination Statement
Pennsylvanian Dutch Nondiscrimination Statement
Russian Nondiscrimination Statement
/Serbo-Croatian Nondiscrimination Statement
Spanish Nondiscrimination Statement
Tagalog Filipino Nondiscrimination Statement
Thai Nondiscrimination Statement

Hospital Contact Information

Location: Main Hospital (South Entrance)
Open Hours: Open 24 hours
Phone Number: (319) 653-5481