Nondiscrimination Policy

    Discrimination is Against the Law

    Washington County Hospital and Clinics complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Washington County Hospital and Clinics does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

    At Washington County Hospital and Clinics, we provide:

    • Free aids and services to people with disabilities to communicate effectively with us, such as written information in other formats (large print, audio, accessible electronic formats, other formats, etc).
    • Free language services to people whose primary language is not English, such as:


      • Qualified interpreters

      • Information written in other languages



    If you need these services, contact Betsy Peiffer. If you believe that Washington County Hospital and Clinics has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

    Betsy Peiffer
    Compliance Officer
    400 East Polk, PO Box 909 Washington, Iowa 52353
    Office: 318-863-3985, TTY: (800) 735-2942, Fax: 319 653-4271
    bepeiffer@wchc.org.

    You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Betsy Peiffer is available to help you.

    You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available here , or by mail or phone at:

    U.S. Department of Health and Human Services
    200 Independence Avenue, SW
    Room 509F, HHH Building
    Washington, D.C. 20201
    Office: 1-800-368-1019 TDD:800-537-7697

    Complaint forms are available here.

    Arabic Nondiscrimination Statement
    Bosnian Nondiscrimination Statement
    Burmese Nondiscrimination Statement
    Chinese Nondiscrimination Statement
    French Nondiscrimination Statement
    German Nondiscrimination Statement
    Hindi Nondiscrimination Statement
    Japanese Nondiscrimination Statement
    Korean Nondiscrimination Statement
    Loatian Nondiscrimination Statement
    Pennsylvanian Dutch Nondiscrimination Statement
    Russian Nondiscrimination Statement
    /Serbo-Croatian Nondiscrimination Statement
    Spanish Nondiscrimination Statement
    Tagalog Filipino Nondiscrimination Statement
    Thai Nondiscrimination Statement

    Hospital Contact Information

    Location: Main Hospital (South Entrance)
    Open Hours: Open 24 hours
    Phone Number: (319) 653-5481